FAQ
General
There's no limit, feel free to take as many pictures and videos as you like.
Video recordings are recorded in full HD quality.
Absolutely! Prior to your event, you can personalize backgrounds to tailor the experience.
Guests can immediately download their photos at the event through a custom QR code, and you can access all the videos and photos after your event through your own gallery by logging into your account on our website.
We store all materials for an entire year in the event's dedicated gallery. During this period, you have the flexibility to download all captured content at your convenience. However, you have the option to extend the storage of your photos and videos by purchasing additional storage time on our website.
Setup
We highly recommend having a WiFi connection to fully enjoy instant QR code photo downloads and to experience the complete EventJinny service. The device can be used without WiFi, but connecting to a WiFi network enhances the overall enjoyment and functionality of the service. If WiFi is unavailable, rest assured that all photos and videos will be uploaded to our cloud once the device connects, allowing you to access them later in your personal EventJinny account.
Yes, it's really simple! Just attach it to the tripod and connect it to the WiFi! For set up instructions scan the QR code placed inside the box and follow the instructions.
We're including a tripod in the package to stabilize the device. However, if you prefer to place it on a table, we recommend using a higher table or counter, ideally around 130 cm in height, for optimal use. This positioning ensures perfect photo capture and allows guests to comfortably leave standing video messages.
While the photobox function thrives in any environment, to enhance the video messaging experience, it's best to keep it away from speakers. Ensuring that guests can record messages without any disturbance.
There's no need, our devices are designed for user-friendly independent use, they are equipped for guests to capture their own moments effortlessly.
Booking process
Click on the Book now button on our website to start the ordering process. If we have a device available for the given date, you can finalize the reservation by paying the advance fee.
Once you have the date for your event, book your device as soon as possible.:)